

Policy portal Retail & Inclusion
Access to financial services for individuals is a prerequisite for social inclusion, a decent standard of living during working and retirement age and protection in case of unexpected life events. Unaffordable offers and discriminatory practices are some of the barriers preventing many citizens from accessing the basic financial services needed to participate in modern life.
EU policymakers have a responsibility to remove these barriers and make the retail financial services market safe and fair. Rules are also needed to help citizens avoid over-indebtedness and offer a way out for those who find themselves in this difficult situation. And all of this must extend to the digital world (See also “digitalisation” under “Digital Finance“).

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- AMLD
- Anti-discrimination directive
- CCD
- CMU
- Credit servicers directive
- DGS Directive
- DMFSD
- Digitalisation
- FIDA
- IDD
- Insurance regulation
- MCD
- MiFID II
- Motor Insurance Directive (MID)
- NBFI
- Non Performing Loans
- Open Banking
- Open Finance
- Over-indebtedness
- PAD
- PEPP
- PRIIPS
- PSD2
- Payment services
- Pensions Regulation
- Personal Insolvency
- Prudential regulation
- Recovery and Resolution
- Retail Investment Strategy
- SFDR
- Structured products and derivatives
- Supervisory convergence & ESFS
- Sustainability preferences
- UCITS Directive
- UCPD
3 PUBLICATIONS



Over-indebtedness in the EU : from figures to expert opinions


Pay-day lenders: why can we consider them as being bad players on the credit market?

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